MAP/PH/1 queueing model with working vacation and crowdsourcing
Crowdsourcing has been used in different domains such as healthcare, computer science, environmental sciences, business and marketing. However, only recently, queueing models useful in the context of crowdsourcing have been studied. These studies involve queueing models of the type M/M/c, MAP/PH/1, and MAP/PH/c. In this paper we introduce vacation and working vacation in the context of MAP/PH/1 with crowdsourcing and highlight the qualitative aspects of the model through illustrative examples.