A mathematical model for an optimal appointed delivery date on a home delivery market
In recent years, the home delivery market has rapidly been growing since customers can purchase a variety of products very easily via Internet. At the same time, however, customers tend to switch from a supplier to another seeking for better service for them. For this reason, it is necessary for suppliers to enclose their customers by means of various kinds of service and strategy. An appointed delivery date of a product ordered by a customer is one of important factors of supplier’s services. From...