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This paper considers an M/M/R/N queue with heterogeneous servers in which customers balk (do not enter) with a constant probability . We develop the maximum likelihood estimates of the parameters for the M/M/R/N queue with balking and heterogeneous servers. This is a generalization of the M/M/2 queue with heterogeneous servers (without balking), and the M/M/2/N queue with balking and heterogeneous servers in the literature. We also develop the confidence interval formula for the parameter , the...
This paper considers an M/M/R/N queue with heterogeneous
servers in which customers balk (do not enter) with a constant
probability (1 - . We develop the maximum likelihood
estimates of the parameters for the M/M/R/N queue with balking and
heterogeneous servers. This is a generalization of the M/M/2
queue with heterogeneous servers (without balking), and the
M/M/2/N queue with balking and heterogeneous servers in the
literature. We also develop the confidence interval formula for
the parameter...
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