Moment estimation of customer loss rates from transactional data.

Daley, D.J., and Servi, L.D.. "Moment estimation of customer loss rates from transactional data.." Journal of Applied Mathematics and Stochastic Analysis 11.3 (1998): 301-310. <http://eudml.org/doc/48185>.

@article{Daley1998,
author = {Daley, D.J., Servi, L.D.},
journal = {Journal of Applied Mathematics and Stochastic Analysis},
keywords = {moment estimation; transactional data; customer loss; balking; reneging},
language = {eng},
number = {3},
pages = {301-310},
publisher = {Hindawi Publishing Corporation, New York},
title = {Moment estimation of customer loss rates from transactional data.},
url = {http://eudml.org/doc/48185},
volume = {11},
year = {1998},
}

TY - JOUR
AU - Daley, D.J.
AU - Servi, L.D.
TI - Moment estimation of customer loss rates from transactional data.
JO - Journal of Applied Mathematics and Stochastic Analysis
PY - 1998
PB - Hindawi Publishing Corporation, New York
VL - 11
IS - 3
SP - 301
EP - 310
LA - eng
KW - moment estimation; transactional data; customer loss; balking; reneging
UR - http://eudml.org/doc/48185
ER -