On the tail of the stationary waiting time distribution and limit theorems for the M/G/1 queue
J. W. Cohen (1972)
Annales de l'I.H.P. Probabilités et statistiques
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J. W. Cohen (1972)
Annales de l'I.H.P. Probabilités et statistiques
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Ghosal, A., Madan, S. (1988)
International Journal of Mathematics and Mathematical Sciences
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R. G. Rani (1974)
RAIRO - Operations Research - Recherche Opérationnelle
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Medya, Bidyut K. (2004)
International Journal of Mathematics and Mathematical Sciences
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Lajos Takács (1977)
RAIRO - Operations Research - Recherche Opérationnelle
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J. R. Artalejo, A. Gómez-Corral (1999)
RAIRO - Operations Research - Recherche Opérationnelle
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Chesoong Kim, Alexander Dudin, Sergey Dudin, Olga Dudina (2014)
International Journal of Applied Mathematics and Computer Science
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A multi-server queueing system with two types of customers and an infinite buffer operating in a random environment as a model of a contact center is investigated. The arrival flow of customers is described by a marked Markovian arrival process. Type 1 customers have a non-preemptive priority over type 2 customers and can leave the buffer due to a lack of service. The service times of different type customers have a phase-type distribution with different parameters. To facilitate the...
Anatolij Dvurečenskij (1988)
Aplikace matematiky
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For a discrete modified queue, , where the service times of all customers served during any busy period are independent random variables with not necessarily identical distribution functions, the joint distribution of the busy period, the subsequent idle period and the number of customers served during the busy period is derived. The formulae presented are in a convenient form for practical use. The paper is a continuation of [5], where the discrete modified queue has been studied. ...
Władysław Szczotka
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CONTENTS1. Introduction...................................................................52. Preliminaries................................................................113. Departure process......................................................194. Joint distribution of waiting time and queue size..........325. New forms of Little's formula.......................................38References.....................................................................53