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This paper presents the Diamond Tool for knowledge management. The main objective of its specification and implementation was to create a universal and easily extendable tool for efficient work with knowledge. One of its extensions is the eTrium technology. The principal idea behind this technology is to represent explicitly the knowledge used by the information system by means of a knowledge agent built on the Diamond Tool – in contrary to current approaches, where knowledge is present implicitly...
The value of knowing about data availability and system accessibility
is analyzed through theoretical models of Information Economics.
When a user places an inquiry for information, it is important for the user to
learn whether the system is not accessible or the data is not available, rather
than not have any response. In reality, various outcomes can be provided
by the system: nothing will be displayed to the user (e.g., a traffic light that
does not operate, a browser that keeps browsing, a telephone...
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