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Analysis of an MMAP/PH₁,PH₂/N/∞ queueing system operating in a random environment

Chesoong Kim, Alexander Dudin, Sergey Dudin, Olga Dudina (2014)

International Journal of Applied Mathematics and Computer Science

A multi-server queueing system with two types of customers and an infinite buffer operating in a random environment as a model of a contact center is investigated. The arrival flow of customers is described by a marked Markovian arrival process. Type 1 customers have a non-preemptive priority over type 2 customers and can leave the buffer due to a lack of service. The service times of different type customers have a phase-type distribution with different parameters. To facilitate the investigation...

Analysis of AQM queues with queue size based packet dropping

Andrzej Chydziński, Łukasz Chróst (2011)

International Journal of Applied Mathematics and Computer Science

Queueing systems in which an arriving job is blocked and lost with a probability that depends on the queue size are studied. The study is motivated by the popularity of Active Queue Management (AQM) algorithms proposed for packet queueing in Internet routers. AQM algorithms often exploit the idea of queue-size based packet dropping. The main results include analytical solutions for queue size distribution, loss ratio and throughput. The analytical results are illustrated via numerical examples that...

Analyzing discrete-time bulk-service Geo/Geob/m queue

Veena Goswami, Umesh C. Gupta, Sujit K. Samanta (2006)

RAIRO - Operations Research

This paper analyzes a discrete-time multi-server queue in which service capacity of each server is a minimum of one and a maximum of b customers. The interarrival- and service-times are assumed to be independent and geometrically distributed. The queue is analyzed under the assumptions of early arrival system and late arrival system with delayed access. Besides, obtaining state probabilities at arbitrary and outside observer's observation epochs, some performance measures and waiting-time distribution...

Application des lois non paramétriques dans les systèmes d’attente et la théorie de renouvellement

Smail Adjabi, Karima Lagha, Amar Aïssani (2004)

RAIRO - Operations Research - Recherche Opérationnelle

Les distributions non paramétriques de survie trouvent, de plus en plus, des applications dans des domaines très variés, à savoir : théorie de fiabilité et analyse de survie, files d’attente, maintenance, gestion de stock, théorie de l’économie, ... L’objet de ce travail est d’utiliser les bornes inférieures et supérieures (en terme de la moyenne) des fonctions de fiabilité appartenant aux classes de distribution de type I F R , D F R , N B U et N W U , présentées par Sengupta (1994), pour l’évaluation de certaines caractéristiques....

Application des lois non paramétriques dans les systèmes d'attente et la théorie de renouvellement

Smail Adjabi, Karima Lagha, Amar Aïssani (2010)

RAIRO - Operations Research

Les distributions non paramétriques de survie trouvent, de plus en plus, des applications dans des domaines très variés, à savoir: théorie de fiabilité et analyse de survie, files d'attente, maintenance, gestion de stock, théorie de l'économie, ... L'objet de ce travail est d'utiliser les bornes inférieures et supérieures (en terme de la moyenne) des fonctions de fiabilité appartenant aux classes de distribution de type IFR, DFR, NBU et NWU, présentées par Sengupta (1994), pour l'évaluation de...

Aspects of Impatience in a Finite Buffer Queue

Medhi Pallabi, Amit Choudhury (2012)

RAIRO - Operations Research - Recherche Opérationnelle

In a multi server queuing system, buffer size is often larger than the number of servers. This necessitates queuing and waiting for some customers. Customers become impatient while waiting for service. Additionally, they may also become impatient if service is not offered at the desired rate. This paper analyses a finite buffer multi server queuing system with the additional restriction that customers may balk as well as renege. Closed form expressions of a number of performance measures are presented....

Aspects of Impatience in a Finite Buffer Queue

Medhi Pallabi, Amit Choudhury (2012)

RAIRO - Operations Research

In a multi server queuing system, buffer size is often larger than the number of servers. This necessitates queuing and waiting for some customers. Customers become impatient while waiting for service. Additionally, they may also become impatient if service is not offered at the desired rate. This paper analyses a finite buffer multi server queuing system with the additional restriction that customers may balk as well as renege. Closed form expressions...

Binomial-Poisson entropic inequalities and the M/M/∞ queue

Djalil Chafaï (2006)

ESAIM: Probability and Statistics

This article provides entropic inequalities for binomial-Poisson distributions, derived from the two point space. They appear as local inequalities of the M/M/∞ queue. They describe in particular the exponential dissipation of Φ-entropies along this process. This simple queueing process appears as a model of “constant curvature”, and plays for the simple Poisson process the role played by the Ornstein-Uhlenbeck process for Brownian Motion. Some of the inequalities are recovered by semi-group ...

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